height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=966454511282392&ev=PageView&noscript=1" /

Book your training today

In Hermanus

 

 

Click Here For All Courses

IT’S HERE!! OUR FIRST NEW ONLINE COURSE IS LIVE AND READY TO USE (JUST CLICK ON THE PICTURE)

FIRST ONLINE COURSE:


CUSTOMER CARE & FRONT OFFICE SKILLS 
For Receptionists & Shop Assistants

Learn all the skills to become a 5 Star Customer Service Specialist. We will teach you about Business Etiquette, Body Language, Communication Skills, Customer Service and Listening Skills.
This course includes a Certficiate that you will receive once the course is completed.

The cost of this Online Course is only R450pp, and you are be able to complete it in the comfort of your own home, at your own time, anywhere in South Africa (or the world for that matter!)

Welcome and Enjoy!

(JUST CLICK ON THE PICTURE)

UPCOMING TRAINING IN HERMANUS
FOR MAY – NOV 2024
(Just Click On The Picture)


** 7 New Courses **

* COMING SOON *
MORE ONLINE COURSES

Yes, we will be launching our first ONLINE COURSES soon! The cost will only be R450pp, and you will be able to complete it in the comfort of your own home, at your own time, anywhere in South Africa (or the world for that matter!).
Visit our website often as the course will be launched in the next few weeks. Welcome!

OUR LATEST TRAINING COURSES

Recently, the Hermanus Self-Improvement Centre presented a few additional General Housekeeping courses with great success. Here are a few of our students.

VISIT OUR SISTER COMPANIES TODAY

ARE TRAINING, COURSES AND WORKSHOPS STILL NECESSARY TODAY?

With the NEW NORMAL we are living in today, it most certainly begs the question if there is still a place in businesses to send their staff on training.  With so many business challenges today, we can easily make the mistake of thinking that training is a luxury.  And that is exactly where so many business owners are missing out on a unique opportunity today, especially those that have been in business for a while.

Just think about it …. There are many startup businesses, even in your area, as people who have lost their jobs, are creating and starting new markets.  They start with motivation, energy and amazing skills they bring with them.  The question you need to ask yourself is:  “Is your business up for the challenge and are your staff fully equiped to handle the competion that is coming?” 

We need to understand that people will still buy products and services, but they will choose more carefully about where they will buy.  They will choose from businesses with excellent customer service, good quality and the notion that they got great value for money.  And that is where your staff comes in, to make the whole customer experience stand out from the rest.

The last question to ask is:  “Can you afford not to train your staff?”  We are here to assist you all the way.  Welcome!

CERTIFICATES FOR ALL

In the beginning of March 2020, we ran an Advanced Housekeeping Course for Guest House Workers.

We are very proud of this course, as it not only teaches the student the finer details of being a housekeeping in a guest house, but we spend a good amount of time on the person themselves.  We believe that you have to start with the student, before we teach methods and other skills.

If you would like more information on this stunning course where we even teach them how to cook a full breakfast, please contact us or click on the course link.  Welcome!

SMALL BUSINESS SUMMIT
A HUGE SUCCESS

Recently, the Hermanus Self-Improvement Centre presented a Small Business Summit in Hermanus.  And what a great experience it was.  We shared inspiration and specialist advice with fellow business owners in the Overberg region. We shared creative ideas and strategies for businesses to adapt and change in the new business environment of today.  And we learned how we can not only survive, but thrive in the time of Covid.

Thank you to  spreakers for the day:

Arina Fyfer (AF CONSULTING), Japie Louw (DISCOVERY INSURANCE), Karin de Bruin (WHALE COAST DIGITAL),
Ryno Viljoen (FINGLOBAL) and Alheitia van Niekerk
(FIRST NATIONAL BANK).

We hope to make this a quarterly get together for businesses to support each other.