ONLINE COURSE: General Housekeeping Training for Cleaning Staff & Domestic Workers

Would you like to learn about the latest Cleaning Methods & Products?
Would you like to earn your own Certificate?

THEN THIS COURSE IS FOR YOU!  Join this ONLINE COURSE and learn how to become FIVE STAR Housekeepers!

Price Includes:
Lifetime Access
Certificate
Almost 8 hours of Video Training
Complete In Your Own Time

FULL DESCRIPTION OF COURSE CONTENT BELOW

** As soon as payment has been made, we will open a Student Account for you and send you the Login Details.  You can then start learning straight away!

Learn How To Become a FIVE STAR Housekeeper. The course subjects are:

• Personal Hygiene, Healthcare & Personal Growth (we start with the student and spend a session on personal growth with development tests, motivation, how to do financial and future planning, teamwork and overall well-being -   Happy student, happy work!)
• The Cleaning Schedule (Planning & how to organize your day, week, month)
• Checklists and how to use them (we supply each student with great lists)
• The Cleaning Kit (Newly available equipment and how to care for them)
• Cleaning products and the proper quantity and usage thereof (what is new on the market, which products work best and is the best value for money)
• We also teach them how to use environmentally safe products that are easily available for example white vinegar and even lemons!
• Each room in the house receives special attention, training & tips:  Kitchen, Bathroom, Lounge, Entrance area, Hallways and other rooms.
• Laundry:  Washing (products, caring for the machines, stain control - all the how to)
• Ironing (and iron care), Folding of clothes and bedding, storage care
• The perfect Bed (The how to and the why)
• How to deal with customer's / owner's bedrooms and personal property
• Special tips for cleaning difficult areas (We also look at many forgotten places)
• Communications Skills (Body Language, Greetings and Welcome, Telephone Skills and taking Messages, how to Introduce Customers and work staff)
• How to deal with Customer problems and Complaints
• 12 steps to a satisfied Customer - a step by step guide (golden nuggets!)
• The Service Difference - become 5 Star Housekeepers!