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Waiter Training for Restaurant & Coffee Shop Staff

Want your staff to become 5 Star Waiters?
Do you have
 new waiters that need training?

THEN THIS COURSE IS FOR YOU!
Let us train your Waiting Staff to become FIVE STAR Waiters!

This is a One Full Day Course (08:30 – 16:30)
Price Includes:
Full Course Manual
Certificate
Refreshments
Pratical Serving Sessions
Napkins for Learning To Fold Session

For Online Booking & Payments, Please select the date and number of students and Click Add To Cart

R850.00

For Manual Bookings, please complete the form below and we will send you an invoice


Full Description

This is a One full day course (08:30 – 16:30)

Price Includes:
Full Course Manual
Certificate
Refreshments
Pratical Serving Sessions
Napkins for Learning To Fold Session

COURSE MODULES

Personal Hygiene, Healthcare & Personal Growth (we start with the student and spend a session on personal growth with development tests, motivation, how to do financial and future planning, teamwork and overall well-being – Happy student, happy work!)
Communications Skills (Body Language, Greetings and Welcome, Telephone Skills and taking messages, how to introduce customers and work staff)
Business & Restaurant Etiquette (We follow the international rules)
Table setting and Napkin Folding (We learn casual and formal table settings and more than 6 different napkin folds)
Learn about all the different serving dishes, glasses, cutlery and serving tools (and how to use them)
Taking the order & Upsells (Let’s sell the menu!)
Serving the perfect Wine (Learn to serve wine like a true Sommelier)
Serving the Food (Procedures, order of serving – we teach the how to
The Paying Customer (How to finalize payment quickly and easily and close out the table)
All about the Your Region (5 Star Waiters are informed of events and tourist hotspots)
How to deal with Customer problems and Complaints
12 Steps to a satisfied Customer – a step by step guide (golden nuggets!)
The Service Difference – become 5 Star Waiters!

R850.00

For Online Booking & Payments, Please select the date and number of students and Click Add To Cart

For Manual Bookings, please complete the form below and we will send you an invoice