ONLINE COURSE Waiter Training for Restaurant & Coffee Shop Staff

Want your staff to become 5 Star Waiters?
Do you have new waiters that need training?

THEN THIS COURSE IS FOR YOU!
Let us train your Waiting Staff to become FIVE STAR Waiters!

Price Includes:
Lifetime Access
Certificate
Almost 9 hours of Video Training
Complete In Your Own Time

** As soon as payment has been made, we will open a Student Account for you and send you the Login Details.  You can then start learning straight away!

Price Includes:
Certificate
Almost 9 hours of training videos

COURSE MODULES

• Personal Hygiene, Healthcare & Personal Growth (we start with the student and spend a session on personal growth with development tests, motivation, how to do financial and future planning, teamwork and overall well-being – Happy student, happy work!)
• Communications Skills (Body Language, Greetings and Welcome, Telephone Skills and taking messages, how to introduce customers and work staff)
• Business & Restaurant Etiquette (We follow the international rules)
• Table setting and Napkin Folding (We learn casual and formal table settings and more than 6 different napkin folds)
• Learn about all the different serving dishes, glasses, cutlery and serving tools (and how to use them)
• Taking the order & Upsells (Let’s sell the menu!)
• Serving the perfect Wine (Learn to serve wine like a true Sommelier)
• Serving the Food (Procedures, order of serving – we teach the how to
• The Paying Customer (How to finalize payment quickly and easily and close out the table)
• All about the Your Region (5 Star Waiters are informed of events and tourist hotspots)
• How to deal with Customer problems and Complaints
• 12 Steps to a satisfied Customer – a step by step guide (golden nuggets!)
• The Service Difference – become 5 Star Waiters!