Bartender Training

This is a 2 x Full Day Course (08:30 – 16:30)

Includes Full Course Manual
Includes Certificate
Includes Practical Sessions at Local Restaurants on Day 2

This is a 2 x Full Day Course (08:30 – 16:30)
INCLUDES:
Full Course Manual
Certificate
Practical Sessions at a Local Restaurants

ABOUT THE COURSE

What does a Barman do?

• Introduction to the hospitality industry
• Responsibilities and expectations
• Personal presentation & hygiene standards
• Workplace discipline and teamwork

Bar Setup & Equipment

• Layout of a bar (front bar & back bar)
• Bar tools and equipment:
  • Shakers, strainers, jiggers, blenders, bottle openers
• Glassware types and uses
• Basic bar stock and ingredients

Hygiene & Safety in the Bar

• Cleanliness standards
• Food safety basics
• Handling glassware safely
• Preventing accidents behind the bar
• Responsible alcohol service basics

Understanding Drinks

• Types of alcoholic beverages:
  • Beer
  • Wine basics
  • Spirits (vodka, rum, gin, whisky, brandy, tequila)
• Basic mixers (soft drinks, juices, soda water, tonic)
• Standard drink measurements
• Introduction to drink strength (ABV explained simply)

Basic Drink Preparation Theory

• How drinks are made:
  • Neat
  • On the rocks
  • Mixed drinks
  • Long drinks
• Basic cocktail introduction (no practical yet):
  • Mojito
  • Gin & Tonic
  • Whiskey Coke
  • Vodka Lemonade

Customer Service Behind the Bar

• Greeting customers properly
• Taking orders correctly
• Handling busy periods
• Dealing with difficult customers
• Communication skills
• Upselling basics (suggesting drinks politely)

Cash Handling & Bar Operations

• Handling cash and card payments
• Opening and closing a bar (basic overview)
• Stock control basics
• Preventing losses and wastage

Responsible Alcohol Service

• Legal age awareness
• Recognising intoxicated customers
• When to refuse service
• Ethics and professionalism behind the bar

Revision & Preparation for Practical Day

• Quick recap of key points
• Q&A session
• What to expect on Day 2 (real restaurant environments)
• Confidence building for first bar shift

🎯 Outcome of Day 1

By the end of the day, learners will:

• Understand bar operations and equipment
• Know basic drinks and how they are made
• Understand customer service expectations
• Be prepared for real-world bar environments on Day 2