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Basic Waiter Training

by | Apr 5, 2024

WELCOME! I am so excited that you are here, and I really look forward to teaching you everything I can!

In this course you will learn the skills needed to be a FIVE START Waiter!

All the best and enjoy the course!

Karin de Bruin

This content is for Waiter Training Online Course students only.
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Course Information

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Course Instructor

Karin de Bruin Karin de Bruin Author

How The Course Works

How does the course work?
Lesson 1 of 2 within section How The Course Works.
4
Be the Best Waiter Today
Lesson 2 of 2 within section How The Course Works.
4

Hygiene, Healthcare & Safety

Personal Grooming
Lesson 1 of 4 within section Hygiene, Healthcare & Safety.
6
Hygiene, Healthcare & Safety
Lesson 2 of 4 within section Hygiene, Healthcare & Safety.
1
Hygiene, Healthcare & Safety
Lesson 3 of 4 within section Hygiene, Healthcare & Safety.
4
Hygiene & Healthcare: Take The Test
Lesson 4 of 4 within section Hygiene, Healthcare & Safety.
2
Has Quiz

Let’s Talk About You

Personal Growth: The Three Tests
Lesson 1 of 7 within section Let's Talk About You.
1
Selfcheck Test 1
Lesson 2 of 7 within section Let's Talk About You.
1
Selfcheck Test 2
Lesson 3 of 7 within section Let's Talk About You.
2
Selfcheck Test 3
Lesson 4 of 7 within section Let's Talk About You.
2
Selfcheck Test 3 Answers
Lesson 5 of 7 within section Let's Talk About You.
1
After the Selfcheck Test
Lesson 6 of 7 within section Let's Talk About You.
1
Skills, Self Esteem & Goal Setting
Lesson 7 of 7 within section Let's Talk About You.
2

Business Etiquette

Greetings & Welcome
Lesson 1 of 3 within section Business Etiquette.
5
Learn More About Greetings
Lesson 2 of 3 within section Business Etiquette.
1
Waiter Business Etiquette: Take The Test
Lesson 3 of 3 within section Business Etiquette.
0
Has Quiz

What Is Customer Service?

What is customer service?
Lesson 1 of 3 within section What Is Customer Service?.
1
Client Service Tips
Lesson 2 of 3 within section What Is Customer Service?.
1
Waiter Customer Service: Take The Test
Lesson 3 of 3 within section What Is Customer Service?.
0
Has Quiz

Introductions

How To Introduce People
Lesson 1 of 3 within section Introductions.
0
How To Introduct People 2
Lesson 2 of 3 within section Introductions.
0
Introductions: Take The Test
Lesson 3 of 3 within section Introductions.
0
Has Quiz

Etiquette In The Restaurant

Etiquette in the restaurant
Lesson 1 of 3 within section Etiquette In The Restaurant.
0
Waiter’s Body Language
Lesson 2 of 3 within section Etiquette In The Restaurant.
2
Waiter Restaurant Etiquette: Take The Test
Lesson 3 of 3 within section Etiquette In The Restaurant.
0
Has Quiz

Angry & Difficult Customers

Difficult and Complaining Customers
Lesson 1 of 5 within section Angry & Difficult Customers.
0
Dealing with Difficult Customers
Lesson 2 of 5 within section Angry & Difficult Customers.
1
How to handle Difficult Situations
Lesson 3 of 5 within section Angry & Difficult Customers.
1
How to deal with Rude Customers
Lesson 4 of 5 within section Angry & Difficult Customers.
0
Difficult Customers: Take The Test
Lesson 5 of 5 within section Angry & Difficult Customers.
0
Has Quiz

Different Types Of Restaurants

Types of Restaurants
Lesson 1 of 2 within section Different Types Of Restaurants.
0
Waiter Types Of Restaurants: Take The Test
Lesson 2 of 2 within section Different Types Of Restaurants.
1
Has Quiz

Understanding The Role Of The Waiter

What is the Role of the Waiter
Lesson 1 of 8 within section Understanding The Role Of The Waiter.
1
5 Top Skills For Waiters
Lesson 2 of 8 within section Understanding The Role Of The Waiter.
0
History of Restaurants
Lesson 3 of 8 within section Understanding The Role Of The Waiter.
0
Teamwork
Lesson 4 of 8 within section Understanding The Role Of The Waiter.
0
Who’s Who In The Kitchen
Lesson 5 of 8 within section Understanding The Role Of The Waiter.
0
Waiter’s Toolkit
Lesson 6 of 8 within section Understanding The Role Of The Waiter.
0
Who’s Who In Service
Lesson 7 of 8 within section Understanding The Role Of The Waiter.
0
Waiter Role: Take The Test
Lesson 8 of 8 within section Understanding The Role Of The Waiter.
0
Has Quiz

Menu And Product Knowledge

Menu and Product Knowledge
Lesson 1 of 3 within section Menu And Product Knowledge.
1
Be An Informed And Knowledgeable Waiter
Lesson 2 of 3 within section Menu And Product Knowledge.
1
Waiter Menu Knowledge: Take The Test
Lesson 3 of 3 within section Menu And Product Knowledge.
1
Has Quiz

Beverage Options

Beverage Options
Lesson 1 of 3 within section Beverage Options.
0
Let’s Talk About Wine
Lesson 2 of 3 within section Beverage Options.
0
Waiter Beverages: Take The Test
Lesson 3 of 3 within section Beverage Options.
0
Has Quiz

Preparation Of The Restaurant

Beginning and End Of The Shift
Lesson 1 of 5 within section Preparation Of The Restaurant.
0
Getting Ready
Lesson 2 of 5 within section Preparation Of The Restaurant.
0
5 Senses In Guest Areas
Lesson 3 of 5 within section Preparation Of The Restaurant.
0
Duties and Checklists
Lesson 4 of 5 within section Preparation Of The Restaurant.
0
Waiter Restaurant Preparation: Take The Test
Lesson 5 of 5 within section Preparation Of The Restaurant.
0
Has Quiz

Table Setting

Setting The Perfect Table
Lesson 1 of 8 within section Table Setting.
0
A Guide To Stemware
Lesson 2 of 8 within section Table Setting.
0
How To Set A Table (Practical Guide)
Lesson 3 of 8 within section Table Setting.
0
Table Setting Basic Rules
Lesson 4 of 8 within section Table Setting.
0
More About Table Setting
Lesson 5 of 8 within section Table Setting.
0
The Do’s And Don’ts Of Table Setting
Lesson 6 of 8 within section Table Setting.
0
Serviette Folds
Lesson 7 of 8 within section Table Setting.
0
Waiter Table Setting: Take The Test
Lesson 8 of 8 within section Table Setting.
0
Has Quiz

Order Taking Techniques

Order Taking Procedures (1)
Lesson 1 of 10 within section Order Taking Techniques.
1
Order Taking Procedures (2)
Lesson 2 of 10 within section Order Taking Techniques.
0
Order Taking Skills
Lesson 3 of 10 within section Order Taking Techniques.
0
Section And Position Numbers
Lesson 4 of 10 within section Order Taking Techniques.
0
Taking orders like a Master
Lesson 5 of 10 within section Order Taking Techniques.
0
The Menu Sequence
Lesson 6 of 10 within section Order Taking Techniques.
0
Bar Terminology
Lesson 7 of 10 within section Order Taking Techniques.
0
How To Sell More Wine
Lesson 8 of 10 within section Order Taking Techniques.
0
Words To Describe Flavours
Lesson 9 of 10 within section Order Taking Techniques.
1
Waiter Order Taking: Take The Test
Lesson 10 of 10 within section Order Taking Techniques.
0
Has Quiz

Serving Techniques

Serving Procedures – Let’s Start
Lesson 1 of 14 within section Serving Techniques.
0
More About Serving Procedures
Lesson 2 of 14 within section Serving Techniques.
0
Serving Your Customer (Practical Teaching)
Lesson 3 of 14 within section Serving Techniques.
0
How to Serve Beverages
Lesson 4 of 14 within section Serving Techniques.
0
How to Carry a Serving Tray and Plates
Lesson 5 of 14 within section Serving Techniques.
0
Preventing Falls
Lesson 6 of 14 within section Serving Techniques.
0
Bad Waiter
Lesson 7 of 14 within section Serving Techniques.
0
Serving Tips
Lesson 8 of 14 within section Serving Techniques.
0
Ten Phases of Service
Lesson 9 of 14 within section Serving Techniques.
0
Fly In My Soup
Lesson 10 of 14 within section Serving Techniques.
1
Silver Service
Lesson 11 of 14 within section Serving Techniques.
1
Common Mistakes and Bad Habits
Lesson 12 of 14 within section Serving Techniques.
0
Restaurant Customer Turn Offs
Lesson 13 of 14 within section Serving Techniques.
0
Waiter Serving: Take The Test
Lesson 14 of 14 within section Serving Techniques.
0
Has Quiz

Billing And Payments

Let’s Talk About Billing and Payments
Lesson 1 of 4 within section Billing And Payments.
0
Billing and Payments
Lesson 2 of 4 within section Billing And Payments.
0
More on Billing and Payments
Lesson 3 of 4 within section Billing And Payments.
0
Waiter Billing And Payments: Take The Test
Lesson 4 of 4 within section Billing And Payments.
0
Has Quiz

At The End Of The Course

Well Done!
Lesson 1 of 1 within section At The End Of The Course.
4