Thank You For Your Interest In The
Customer Care & Front Office Skills Workshop
For Receptionists and Shop Assistants
Buy the Online Course Today
For Only R450 (Once-Off Payment)
LIFETIME ACCESS
What Will You Learn?
This course is specifically for people that work a lot with customers. It is for Receptionists, Front of House Staff and Shop Assistants. Learn 5 STAR Customer Service Skills!
The Course Modules
Module #1:
Hygiene, Healthcare & Safety
What you should know for Safety Procedures
Module #2:
Let’s Talk About You
Personal Growth & Life Skills
Module #3:
How To Be A Good Receptionist
Qualities, Skills, Tips & Tricks
Module #4:
Front Office Skills
20 Tips to excell in your office
Module #5:
Serving Tea & Coffee
Make your customers feel welcome
Module #6:
Business Etiquette
How to greet people professionally
Module #7:
Introducing Two People
Learn the professional way to introduce
Module #8:
Customer Service Skills
Learn 5 Star customer service tips
Module #9:
Dealing With Difficult & Angry Customers
Master this skill with flair
Module #10:
Body Language
Learn to read your customers
Module #11:
Telephone Skills
20 Tips to be the best on the phone
Module #12:
Communication Skills
Learn 5 Star customer service tips
Module #13:
Listening Skills
Learn the art of active listening
Module #14:
Exams & Certificate
Time to earn your certificate
Are You Ready To Start?
Just CLICK the BUTTON below
HAVE MORE QUESTIONS? PLEASE COMPLETE THE FORM BELOW
What Our Customers Say
Don’t just take our word – this is what some of our students says
Definitely worth it
“This course gave me the tools and skills to communicate much better with my customers. My business is growing because of that. Thanks Karin!”
Paul Adams
I learned so much!
“Thank you Karin for this amazing course. It really made my dealings with customers so much better and easier. I now know what to do with difficult customers!”
Amanda Mfiki
What a difference it made
“This course helped me to get a promotion! My manager saw the difference in the way I was talking to customers, and gave me the promotion I have been working for a long time.”
Lungile Tunukele
Customer Care now a breeze
“I used to be very shy and it was difficult for me to talk to customers. This course gave me the skills and confidence to serve my customers much better. Thank you!”
Christine McVeigh
How Does The Payment Work?
Here Are All The Different Payment Options
PAY WITH PAYFAST: South African Payment Gateway. Select the options inside Payfast of paying with your Debit Card or Credit Card. As soon as the payment goes through, you will immediately receive an email with your Log In details, and can start learning straight away.
CASH PAYMENT WITH SCODE: Contact me on WhatsApp 084 305 2086. I will send you an SCode to your cellphone via sms. You can then make a Cash Payment at any Checkers counters. Then send me the proof of payment on WhatsApp and I will then connect you to the Online Course and send you the Log In details. You can then start learning immediately.
PAY WITH PAYMENT REQUEST LINK: I will send you a Payment Request Link to your email, directly from my Website Payment Gateway. You just follow the link and can make a payment with your Debit Card via Payfast on your cellphone. As soon as the payment has gone through, I will connect you to the Online Course and send you the Log In details. You can then start learning immediately.
PAY FROM INVOICE: You can contact me on WhatsApp 084 305 2086 or email me on info@hermanustraining.co.za I will then send you an invoice that you can pay by EFT. As soon as the payment has gone through, I will connect you to the Online Course and send you the Log In details. You can then start learning immediately.
Frequently Asked Questions
Please let us know if you have any more questions not answered below.
Contact us on info@hermanustraining.co.za or 084 305 2086
For how long will I have access to the course?
Once you purchase the course, you will have lifetime access.
Do I have to pay anything extra?
No, this is a once-off payment, that includes the course as well as your certificate. No additional costs.
Do I receive a certificate and when?
Once you have completed the course and exams, your certificate will immediately be sent to your email.
Can someone else also use the course that I purchased?
No, this is for only one user and you will receive only one certificate.
Is it difficult to do on your cellphone?
This course is made for the cellphone user. We have made the course as user friendly as possible. Just read the instruction and click the buttons. You will see, very easy!
Do you have a money back guarantee?
Since it is knowledge that I cannot take back, we unfortunately don’t have a money back guarantee. But, we are fully confident in our course and in what you will learn.
Who can I contact if there is a problem with the course or my access to it?
Just contact our Support Team on support@hermanustraining.co.za or 084 305 2086.
Who is the Hermanus Self-Improvement Centre?
We are very proud to say that we have been training students in the Overberg Region (Western Cape) for 20 years this year!!
With these years of experience, we have perfected each course to teach you exactly what you need to know – no fluff, just useful knowledge that can be implemented for success in the workplace.
WhatsApp 084 305 2086